Please contact us. Please send questions in english only. We will do our best to get you an answer.

Information last updated Sunday 19th of October 2008 12:25:49 PM

Yes. Always keep a backup of important files, unpredictable events can occur.

Information last updated Sunday 19th of October 2008 07:34:19 PM

Simpload is free for everyone to use. You can help by telling other people about Simpload's free media hosting, and by linking to us. You can also help by not modifying the linking code when you hotlink files. If you are feeling generous, please donate or upgrade an account to help pay for maintenance costs.

Information last updated Sunday 19th of October 2008 08:06:57 PM

Simpload is a media hosting service used to easily upload files to share with friends through email, forums, ebay, facebook and an infinite number of other web-based functions.

Simpload is a particularly useful tool when sharing images with friends and family or any group of people.

Information last updated Monday 20th of October 2008 08:53:08 PM

No, Simpload provides a free service

Information last updated Monday 20th of October 2008 08:53:52 PM

Upload as many files as you want! Please remember to follow our Terms of Service when uploading.

Information last updated Monday 20th of October 2008 08:54:30 PM

Each user's subdomain is their username.

Eg. user: Matt = matt.simpload.com

To visit this subdomain simply type it into your browsers address bar

Information last updated Monday 20th of October 2008 08:58:41 PM

Yes of course; however, please be aware of your bandwidth limit.

Information last updated Monday 20th of October 2008 09:00:28 PM

For upgraded users all file types are allowed.

For free users all image file types and most movie formats are allowed; more obscure formats will be converted to 'web' versions such as JPG and PNG and FLV.

Information last updated Monday 20th of October 2008 09:00:40 PM

Images are limited to 5Megapixels and movies are limited to 5Megabytes.

Information last updated Monday 20th of October 2008 09:00:53 PM

For upgraded users, no your files will never expire as long as you remain upgraded.

For free users files will expire if they have not been viewed once in six months.

Information last updated Monday 20th of October 2008 08:58:02 PM

No. Simpload may resize images that are over our size limit to fit.

Simpload also generates thumbnails and smaller representations of the image for you convenience

Information last updated Monday 20th of October 2008 08:57:39 PM

Filenames are only changed if they contain non-english(or special) characters, or if there are existing files with the same name. This is to insure existing files are available to everyone, and not overwritten on our server.

Information last updated Monday 20th of October 2008 08:59:31 PM

This smaller image is a thumbnail, which is a small representation of your image that links to the full sized image. Simpload does not alter the size of your uploaded image (unless it is bigger than 5 megapixels or if you resized it yourself), but it generated a clickable thumbnail as well.

Information last updated Monday 20th of October 2008 09:02:20 PM

Simpload allows unlimited bandwidth for albums and allows 6GB of hotlinked transfer per day, for free. If a free account exceeds this amount it will become frozen. For upgrades this amount is greatly increased of course.

In order to prevent getting frozen, we recommend utilizing the clickable thumbnail function as often as possible instead of hotlinking full images. Clickable thumbnails are generally small in size and do not use nearly as much bandwidth as large images. Your viewers will be able to click on the thumbnails in order to see the large images.

The most common causes of large bandwidth usage are animated gifs inside the avatar and signature section of message boards and non-thumbnailed series of large images

Information last updated Monday 20th of October 2008 09:02:37 PM

There are many methods to use to avoid this.

1. Simply do no hotlink at all. Send friends and family links to your albums and you will never have to worry about freezing issues.
2. Send linked thumbnails. Thumbnails use very small amounts of bandwidth and you are able to link many more than full sized images.
3. Use smaller file formats. JPG and other formats make files smaller and therefore use less bandwidth
4. Only hotlink on low traffic sites. High traffic sites will quickly drain your bandwidth.
5. Upgrade your account. More bandwidth makes this problem go away.

Information last updated Monday 20th of October 2008 09:03:21 PM

You have an unlimited amount of space for uploading your files

Information last updated Monday 20th of October 2008 09:03:38 PM

Simpload has been around for just over 4 years at the time this FAQ is being created.

Information last updated Monday 20th of October 2008 09:03:51 PM

Simpload offers substantial reliability and privacy protection. Your files are available only to you and to those people with whom you share your file(s) with. Using intuitive techniques, Simpload guarantees your privacy.

Simpload also offers the ability to password protect any album to restrict access to only those individuals who you give the password.

Simpload also utilizes a proprietary internal file routing system to insure your files are safe from image leeching and for the protection of your file locations.

Information last updated Monday 20th of October 2008 09:08:11 PM

With our standard service accounts are frozen when the bandwidth limit(6GB/day) is reached. To fix this we suggest for you to reduce the amount of views your image recieves, make the file smaller in size, or sign up for a plan with a larger bandwidth limit.

Information last updated Monday 20th of October 2008 08:57:28 PM

Make sure you are using the correct link that is given to you. If you uploaded a file and it doesn't work, it may be that the server on which your image is located is temporarily down, however this is a very rare occurrence. Check to make sure your account has not reached it's bandwidth limit and the image does not violate our Terms of Service.

Information last updated Monday 20th of October 2008 09:01:22 PM

Most likely the URL was copied incorrectly, but the file may also have been banned for a Terms of Service violation, or be unavailable due to a frozen account.

Information last updated Monday 20th of October 2008 09:01:39 PM

We are glad you are taking full advantage of your Simpload account. While your account is frozen you should know that all of your albums are still fully functional, and you may login to your account and edit it at any time. Only hotlinking is disabled.

Your account will automatically unfreeze in 24 hours. If you choose to upgrade your account during this time it will be automatically unfrozen.

Information last updated Monday 20th of October 2008 09:02:55 PM

Usernames are restricted to number and letter combinations.

Information last updated Monday 20th of October 2008 08:56:53 PM

Information last updated Monday 20th of October 2008 08:59:03 PM

To register simply visit the register page, select your plan, fill in your email address and you are ready to begin!

Information last updated Monday 20th of October 2008 09:05:22 PM

Make sure you are logged in, then visit [user prefs]

Information last updated Monday 20th of October 2008 09:05:42 PM

Absolutely. One of the main features of Simpload is that it is available anywhere.

Information last updated Monday 20th of October 2008 09:05:53 PM

Simpload sends the registration email immediately after you complete registration. If you have not received this email within 15 minutes after registration, please check to see if your email provider placed the Simpload registration email into your Junk Mail folder. If it is not in your junk mail folder, it is possible that your email provider is blocking the email, or is just slow. You may want to try using another email address to register.

Information last updated Monday 20th of October 2008 09:05:59 PM

You may contact us and send us an email from the address you registered with, or you may simply register a new account with a different email address.

Information last updated Monday 20th of October 2008 09:06:06 PM

Please [contact us].

Information last updated Monday 20th of October 2008 09:06:16 PM

Make sure you are logged in and visit [user prefs]

Information last updated Monday 20th of October 2008 09:06:23 PM

Please visit the [register] page to compare the services.

Information last updated Monday 20th of October 2008 09:06:50 PM

Yes. Depending on the subscription term your subscribe for, your paypal account will be charged automatically on monthly, quarterly or yearly basis.

You may cancel your automatic payments at any time by visiting [user prefs] and clicking the 'unsubscribe' paypal link. Your account will remain upgraded until your payment period ends.

Information last updated Monday 20th of October 2008 09:07:02 PM

After the term expires the account is reverted to a free account.

Information last updated Monday 20th of October 2008 09:07:09 PM

1. Select a file to upload by clicking the "Browse" button.
2. Make sure your file is less than 5 Megapixels and is one of the allowed file types, listed at the bottom of the page.
3. Click the upload button once and wait for your upload to finish.
4. Select your desired link type from the list.
5. Share your link with friends!

Information last updated Monday 20th of October 2008 08:53:33 PM

To report an image please visit the contact page.

Information last updated Monday 20th of October 2008 08:59:47 PM

To delete files first make sure you are in construction mode, and the album with the file you would like to delete. Then simply click on the file or files, a "check" should appear on the file, and click the delete button near the top right of the al

Information last updated Monday 20th of October 2008 09:00:11 PM

Just visit user preferences.

Information last updated Monday 20th of October 2008 09:01:56 PM

Please contact us

Information last updated Monday 20th of October 2008 09:04:39 PM